SPAM REMEDIATION · CALLER ID BRANDING · INTELLIGENT CALL HANDLING
Fix your call reputation, so your business name shows instead of Spam Likely
Most of those calls weren't ignored. They were labeled.
Either your calls aren't getting picked up, or they aren't getting handled right once they are. Good news, both halves are fixable! Send us the bill and we'll find out which one is costing you. There is never a cost for our services.
Top brands trust us






























Five reasons a business calls us about call reputation
If the call doesn’t get answered, or doesn’t get handled right, you lose the opportunity.
Your number showing as Spam Likely?
Carriers flag numbers on their own signals, and nobody tells you it happened. We work to reduce or remove the flag and register your numbers with the carriers.
Calls showing as an unknown number?
People do not pick up numbers they cannot place. Caller ID branding puts your business name on the outbound call instead of a string of digits.
Calls missed when it gets busy?
Answered is only half of it. We also look at what happens to a call once it lands, so the ones that do get picked up are handled properly.
Customers seeing the call and ignoring it?
Better reputation means higher answer rates, which means more conversations and more captured leads out of the same list you are already calling.
- Spam flags reduced or removed
- Your name shown on outbound calls
- Higher answer rates on the same list
No cover after hours or on follow-up?
Voice AI answers instantly, routes correctly, and helps with outbound follow-up, which means fewer missed opportunities either side of the working day.
Not sure which one is you?
Tell us what your outbound calls look like on a caller’s screen and we will tell you what is fixable. There is never a cost for our services.
Four things we fix when your calls aren't getting through
Spam remediation
- We reduce or remove the spam flags sitting on your numbers
- Your numbers get registered with the carriers
- That registration is what lifts your call reputation
- Start here if a customer has ever told you your call came up as Spam Likely
Caller ID branding
- Your business name displays on outbound calls
- No more unknown number
- People pick up a name they recognize, which is the whole reason answer rates move
- Runs off the same carrier registration as the remediation, so the two get done together
Intelligent call handling with voice AI
- A conversational system that answers and manages calls in real time
- Calls get answered instantly
- Routed to the right person the first time, not passed around
- Captures and qualifies the lead while your team is tied up
After-hours and follow-up coverage
- Covers the calls that land after you've closed
- Picks up the overflow when everyone is already on a line
- Outbound follow-up, so the callback actually happens
- Built for a team stretched too tight
Why companies fix call reputation through an advisor instead of one vendor
A branding vendor sells branding and a spam vendor sells remediation, so each one tells you their half is the problem. Clearing flags and registering numbers means dealing with carriers, and we already work across over 150 of them.
- Eliminate the pressure of quota-based salespeople. You get told which half of the problem you actually have.
- Gain access to over 150 carrier options. The request goes to someone who answers.
- Secure a single point of contact. No finger pointing when a number is still getting flagged.
- We'll tell you when something is not worth doing. If missed calls are not costing you revenue, you will hear that upfront.
There is never a cost for our services.
From Our Satisfied Customers
EXCELLENT
Based on 158 reviews
Posted on Google![]()
Haley O'NealTrustindex verifies that the original source of the review is Google.
The Abadi Group has been instrumental in updating our communications services for our business. The Abadi Group negotiated a better agreement for our internet and phone providers than what we could do independently and continues to be a valuable resource for our telecommunication needs on an ongoing basis. I value the relationship we have and am thankful that it will continue.Posted on Google![]()
Arianna MorrisonTrustindex verifies that the original source of the review is Google.
We had an outstanding experience working with Abraham throughout a large and complex IT transformation project. He was an invaluable resource from start to finish, assisting with pricing, facilitating communication between our team and multiple vendors, and consistently keeping the project moving forward. What stood out most was his responsiveness and willingness to advocate on our behalf. Whenever we encountered issues or needed troubleshooting support from a vendor, he was proactive about getting the right people involved, following up, and making sure problems did not stall progress. He helped simplify communication, provided valuable guidance, and made the entire process significantly easier to manage. We truly felt like we had someone in our corner throughout the project. His professionalism, reliability, and commitment to ensuring things were handled correctly exceeded our expectations. I would highly recommend him to any organization looking for a knowledgeable, responsive, and dependable telecommunications advisor.Posted on Google![]()
James SimpsonTrustindex verifies that the original source of the review is Google.
Have worked with Abadi Group for a few years now. Abraham and staff are amazing partners!Posted on Google![]()
Larry WeeneTrustindex verifies that the original source of the review is Google.
I've had the pleasure of working with Abraham and can't say enough about how great he is to work with. He's professional, responsive, and always focused on doing what's best for his clients and partners.Posted on Google![]()
Vincent FranzeseTrustindex verifies that the original source of the review is Google.
Really a pleasure to work with - prompt, professional, and always going the extra mile!Posted on Google![]()
Tina FranchiTrustindex verifies that the original source of the review is Google.
What a great Team to work with A+++++++++Posted on Google![]()
aaron abramsonTrustindex verifies that the original source of the review is Google.
Outstanding support and professionalism from our first conversation. Abraham really took ownership of the solution I needed. I was able to concentrate on my own business while we moved forward updating my office setup.Posted on Google![]()
Corey MartinTrustindex verifies that the original source of the review is Google.
Abraham is one of the best in the business. He's always available and very quick to respond. He's helped my clients out in many time-sensitive situations and never interferes with my sales.
Find out what your calls look like on the other end
Send us the numbers you dial out from. We will tell you whether they are flagged, whether your name shows, and what it takes to fix it. There is never a cost for our services.
How we fix it
Send us your bill and your outbound numbers
We check how your calls are landing today
We start by understanding how your calls are working right now. Are they getting answered? And once they are, are they getting handled? Those are two different problems with two different fixes, and plenty of companies have both.
We file the remediation and brand your caller ID
We set up the call handling and stay on the account
A family business sourcing voice and data since 1993
- Chuck Abadi founded the Abadi Group in 1993, selling long distance
- Long distance became local phone, then voice circuits, then internet
- We've sold every one of them and watched every one get replaced
- That is why we are not biased toward any particular service provider
- Abraham Abadi is Director of Partner Programs and runs the accounts today
- Carrier neutral across over 150 carriers, with no quota on any of them
Compare over 150 Voice and Data service providers
AT&T, Comcast Business, Spectrum, Lumen, Zayo, Frontier, Optimum, Astound and Ziply all sit on this list, alongside carriers that don’t advertise to small businesses at all. Which of them actually reaches your building is the part we check for you.
We source carriers in all 50 states
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
How to reach us
Abadi Group Inc has sourced Voice and Data services from New Jersey since 1993, for clients in every state.
- Phone: 732-544-4600
- Email: service@abadigroup.com
- In business since 1993
- Carrier neutral, over 150 carriers
- Accounts in every state
What people ask us about spam flags and answer rates
Why do my calls show up as Spam Likely?
Carriers flag numbers they don’t recognize. Once a number carries that flag, the label travels with it, and the person you’re calling sees Spam Likely instead of your business. That’s why the call goes unanswered even when they asked you to ring them.
Can a spam label actually be removed?
We work to reduce or remove the spam flags on your numbers and register those numbers with the carriers. That’s the remediation half of the job, and it’s what improves your call reputation. It’s also the same work that lets your business name display on outbound calls.
What is caller ID branding, and what does the customer see?
Instead of an unknown number, your business name displays on the outbound call. It comes out of registering your numbers with the carriers, so it gets done alongside the remediation rather than as a separate project.
My team answers the phone already. Do I need voice AI?
Maybe not. It’s worth looking at if missed calls cost you revenue, if nobody covers after hours, or if your team is stretched too tight to follow up. If none of that sounds like you, we’ll tell you that upfront.
What does this cost me?
There is never a cost for our services. You pay the provider for the service itself, the same as you would going direct. The call review, the quotes and the support afterwards are not billed to you.
Get your next outbound call answered
Most companies hear about this from a customer, not from a report. Send us your bill and tell us what people say when they finally do pick up. We’ll look at both halves, the getting answered and the getting handled, and tell you which one is costing you. Our practical, unbiased approach is why we’ve been trusted for over 30 years, and our tried and tested solutions actually work. Feel free to pick our brain.
