SPAM REMEDIATION · CALLER ID BRANDING · INTELLIGENT CALL HANDLING

Fix your call reputation, so your business name shows instead of Spam Likely

Most of those calls weren't ignored. They were labeled.

Either your calls aren't getting picked up, or they aren't getting handled right once they are. Good news, both halves are fixable! Send us the bill and we'll find out which one is costing you. There is never a cost for our services.

A mobile phone on a desk showing an incoming call

Top brands trust us

VaynerMedia logo, an Abadi Group Inc telecom client.Forbes logo, an Abadi Group Inc telecom client.CBRE logo, an Abadi Group Inc telecom client.Pittsburgh Penguins logo, an Abadi Group Inc telecom client.Eaton logo, an Abadi Group Inc telecom client.MCM Worldwide logo, an Abadi Group Inc telecom client.Wilshire Law Firm logo, an Abadi Group Inc telecom client.VaynerMedia logo, an Abadi Group Inc telecom client.Forbes logo, an Abadi Group Inc telecom client.CBRE logo, an Abadi Group Inc telecom client.Pittsburgh Penguins logo, an Abadi Group Inc telecom client.Eaton logo, an Abadi Group Inc telecom client.MCM Worldwide logo, an Abadi Group Inc telecom client.Wilshire Law Firm logo, an Abadi Group Inc telecom client.
Cushman & Wakefield logo, an Abadi Group Inc telecom client.New Jersey Devils logo, an Abadi Group Inc telecom client.Christian Louboutin logo, an Abadi Group Inc telecom client.Amer Sports logo, an Abadi Group Inc telecom client.Jordache logo, an Abadi Group Inc telecom client.ION Media logo, an Abadi Group Inc telecom client.Mike Morse Law Firm logo, an Abadi Group Inc telecom client.Bayonne Board of Education logo, an Abadi Group Inc telecom client.Cushman & Wakefield logo, an Abadi Group Inc telecom client.New Jersey Devils logo, an Abadi Group Inc telecom client.Christian Louboutin logo, an Abadi Group Inc telecom client.Amer Sports logo, an Abadi Group Inc telecom client.Jordache logo, an Abadi Group Inc telecom client.ION Media logo, an Abadi Group Inc telecom client.Mike Morse Law Firm logo, an Abadi Group Inc telecom client.Bayonne Board of Education logo, an Abadi Group Inc telecom client.
// WHY PEOPLE CALL

Five reasons a business calls us about call reputation

If the call doesn’t get answered, or doesn’t get handled right, you lose the opportunity.

// FLAGGED AS SPAM

Your number showing as Spam Likely?

Carriers flag numbers on their own signals, and nobody tells you it happened. We work to reduce or remove the flag and register your numbers with the carriers.

// UNKNOWN NUMBER

Calls showing as an unknown number?

People do not pick up numbers they cannot place. Caller ID branding puts your business name on the outbound call instead of a string of digits.

// BUSY PERIODS

Calls missed when it gets busy?

Answered is only half of it. We also look at what happens to a call once it lands, so the ones that do get picked up are handled properly.

// NOBODY PICKS UP

Customers seeing the call and ignoring it?

Better reputation means higher answer rates, which means more conversations and more captured leads out of the same list you are already calling.

// AFTER HOURS

No cover after hours or on follow-up?

Voice AI answers instantly, routes correctly, and helps with outbound follow-up, which means fewer missed opportunities either side of the working day.

// NOT SURE WHICH ONE

Not sure which one is you?

Tell us what your outbound calls look like on a caller’s screen and we will tell you what is fixable. There is never a cost for our services.

// WHAT YOU CAN ACTUALLY GET

Four things we fix when your calls aren't getting through

Spam remediation

Caller ID branding

Intelligent call handling with voice AI

After-hours and follow-up coverage

An advisor reviewing phone number reputation status
An empty sales floor with headsets on the desks
// WHY AN ADVISOR

Why companies fix call reputation through an advisor instead of one vendor

A branding vendor sells branding and a spam vendor sells remediation, so each one tells you their half is the problem. Clearing flags and registering numbers means dealing with carriers, and we already work across over 150 of them.

There is never a cost for our services.

// REVIEWS

From Our Satisfied Customers

Posted on Google Google
Haley O'Neal profile picture
Haley O'Neal
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The Abadi Group has been instrumental in updating our communications services for our business. The Abadi Group negotiated a better agreement for our internet and phone providers than what we could do independently and continues to be a valuable resource for our telecommunication needs on an ongoing basis. I value the relationship we have and am thankful that it will continue.
Posted on Google Google
Arianna Morrison profile picture
Arianna Morrison
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had an outstanding experience working with Abraham throughout a large and complex IT transformation project. He was an invaluable resource from start to finish, assisting with pricing, facilitating communication between our team and multiple vendors, and consistently keeping the project moving forward. What stood out most was his responsiveness and willingness to advocate on our behalf. Whenever we encountered issues or needed troubleshooting support from a vendor, he was proactive about getting the right people involved, following up, and making sure problems did not stall progress. He helped simplify communication, provided valuable guidance, and made the entire process significantly easier to manage. We truly felt like we had someone in our corner throughout the project. His professionalism, reliability, and commitment to ensuring things were handled correctly exceeded our expectations. I would highly recommend him to any organization looking for a knowledgeable, responsive, and dependable telecommunications advisor.
Posted on Google Google
James Simpson profile picture
James Simpson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Have worked with Abadi Group for a few years now. Abraham and staff are amazing partners!
Posted on Google Google
Larry Weene profile picture
Larry Weene
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I've had the pleasure of working with Abraham and can't say enough about how great he is to work with. He's professional, responsive, and always focused on doing what's best for his clients and partners.
Posted on Google Google
Vincent Franzese profile picture
Vincent Franzese
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Really a pleasure to work with - prompt, professional, and always going the extra mile!
Posted on Google Google
Tina Franchi profile picture
Tina Franchi
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
What a great Team to work with A+++++++++
Posted on Google Google
aaron abramson profile picture
aaron abramson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Outstanding support and professionalism from our first conversation. Abraham really took ownership of the solution I needed. I was able to concentrate on my own business while we moved forward updating my office setup.
Posted on Google Google
Corey Martin profile picture
Corey Martin
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Abraham is one of the best in the business. He's always available and very quick to respond. He's helped my clients out in many time-sensitive situations and never interferes with my sales.
// CHECK YOUR NUMBERS

Find out what your calls look like on the other end

Send us the numbers you dial out from. We will tell you whether they are flagged, whether your name shows, and what it takes to fix it. There is never a cost for our services.

// HOW IT WORKS

How we fix it

Four steps. You send the bill and tell us what your customers say. We do the other three.

Send us your bill and your outbound numbers

No complicated forms. Forward the phone bill you already have. It lists the numbers your team dials out from, and those numbers are where the spam flags live.

We check how your calls are landing today

We start by understanding how your calls are working right now. Are they getting answered? And once they are, are they getting handled? Those are two different problems with two different fixes, and plenty of companies have both.

We file the remediation and brand your caller ID

We work with the carriers to reduce or remove the spam flags and register your numbers. That’s what improves your call reputation, and it’s what puts your business name on the outbound call instead of a number nobody knows.

We set up the call handling and stay on the account

Instant answer, correct routing, after-hours coverage and outbound follow-up. You sign one document. We handle the provider side and every trouble ticket after that, and we have direct contact with carrier management, so issues get escalated quickly.
Chuck Abadi, who founded Abadi Group Inc in 1993.
Chuck Abadi
Founder
Abraham Abadi, Director of Partner Programs at Abadi Group Inc, an independent telecom advisory in New Jersey.
Abraham Abadi
Director of Partner Programs
// WHO WE ARE

A family business sourcing voice and data since 1993

// SUPPLIERS

Compare over 150 Voice and Data service providers

AT&T, Comcast Business, Spectrum, Lumen, Zayo, Frontier, Optimum, Astound and Ziply all sit on this list, alongside carriers that don’t advertise to small businesses at all. Which of them actually reaches your building is the part we check for you.

AT&T Business logo, a supplier available through Abadi Group Inc
Zoom logo, a supplier available through Abadi Group Inc
Comcast Business logo, a supplier available through Abadi Group Inc
Cisco logo, a supplier available through Abadi Group Inc
Cox Business logo, a supplier available through Abadi Group Inc
T-Mobile for Business logo, a supplier available through Abadi Group Inc
RingCentral logo, a supplier available through Abadi Group Inc
Lumen logo, a supplier available through Abadi Group Inc
Spectrum logo, a supplier available through Abadi Group Inc
Vonage logo, a supplier available through Abadi Group Inc
Akamai logo, a supplier available through Abadi Group Inc
8x8 logo, a supplier available through Abadi Group Inc
Nextiva logo, a supplier available through Abadi Group Inc
Five9 logo, a supplier available through Abadi Group Inc
Genesys logo, a supplier available through Abadi Group Inc
Dialpad logo, a supplier available through Abadi Group Inc
Vodafone Business logo, a supplier available through Abadi Group Inc
Talkdesk logo, a supplier available through Abadi Group Inc
Frontier logo, a supplier available through Abadi Group Inc
Optimum Business logo, a supplier available through Abadi Group Inc
Mediacom logo, a supplier available through Abadi Group Inc
Zayo logo, a supplier available through Abadi Group Inc
Ziply Fiber logo, a supplier available through Abadi Group Inc
Windstream Wholesale logo, a supplier available through Abadi Group Inc
EarthLink Business logo, a supplier available through Abadi Group Inc
Astound Business Solutions logo, a supplier available through Abadi Group Inc
Granite Channels logo, a supplier available through Abadi Group Inc
Intermedia logo, a supplier available through Abadi Group Inc
Aircall logo, a supplier available through Abadi Group Inc
Megaport logo, a supplier available through Abadi Group Inc
// AREAS WE SERVE

We source carriers in all 50 states

  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • District of Columbia
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming
// CONTACT

How to reach us

Abadi Group Inc has sourced Voice and Data services from New Jersey since 1993, for clients in every state. 

// FAQ

What people ask us about spam flags and answer rates

Why do my calls show up as Spam Likely?

Carriers flag numbers they don’t recognize. Once a number carries that flag, the label travels with it, and the person you’re calling sees Spam Likely instead of your business. That’s why the call goes unanswered even when they asked you to ring them.

Can a spam label actually be removed?

We work to reduce or remove the spam flags on your numbers and register those numbers with the carriers. That’s the remediation half of the job, and it’s what improves your call reputation. It’s also the same work that lets your business name display on outbound calls.

What is caller ID branding, and what does the customer see?

Instead of an unknown number, your business name displays on the outbound call. It comes out of registering your numbers with the carriers, so it gets done alongside the remediation rather than as a separate project.

My team answers the phone already. Do I need voice AI?

Maybe not. It’s worth looking at if missed calls cost you revenue, if nobody covers after hours, or if your team is stretched too tight to follow up. If none of that sounds like you, we’ll tell you that upfront.

What does this cost me?

There is never a cost for our services. You pay the provider for the service itself, the same as you would going direct. The call review, the quotes and the support afterwards are not billed to you.

// GET STARTED

Get your next outbound call answered

Most companies hear about this from a customer, not from a report. Send us your bill and tell us what people say when they finally do pick up. We’ll look at both halves, the getting answered and the getting handled, and tell you which one is costing you. Our practical, unbiased approach is why we’ve been trusted for over 30 years, and our tried and tested solutions actually work. Feel free to pick our brain.

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